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I have returned to Warby Parker, Walnut St, Phila, Pa., 4 separate times to get a simple adjustment made to my newly purchased glasses. Each time I asked that a simple adjustment by your people in the store who are designated to make adjustments and otherwise look...
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1.0
#1103432
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Spent almost an hour selecting a frame at Warby Parker, New Orleans, I was visiting from out of state. After I could not find a frame from display racks, salesclerk went to back of store and came out with frame that was perfect in size and color. Unfortunately, waited...
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#1101368
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NYC. No trains run on time even if you leave early. I was about 10 minutes late to see the doctor I was out of luck and nothing before next week... one guy was kinda nice kept saying oh I'm trying to help. But nothing. I lost my glasses I need them. They will not let...
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1.6
#1064837
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Warby Parker Eyewear - Glasses didn't come

Warby Parker Eyewear
#1081396
2.2
Details
I ordered five samples from warby parker about a week ago, but it still did come yet. I had an email from warby parker an it says that my samples came but it didn't. Please help. I dont want to be charged for things I didnt received. I still dont have the glasses. Please help.
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Warby Parker Eyewear - Trash Hong Kong Eyeglasses

Warby Parker Eyewear
#1073080
Never again.. These are cheap eyeglasses made overseas. Support Americans
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Warby Parker Eyewear - Slow shipping!

Warby Parker Eyewear
#1064563
1.4
Details
Answers fast but ships like they're coming from china!!
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Discounts and Special Offers
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Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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Sample Charges Review

Warby Parker Eyewear
#498661
If you don't return the "samples" within five days, they go ahead and charge you. 5 samples is just about $500. Shrewd way to do business
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Ordered 2 pairs of prescription glasses. One clear, one sun glass. Received them in about a week. Wrong prescription. Sent them back with request for proper prescription. After two weeks of waiting, nothing. No feedback. No glasses. Noticed a refund on my Visa...
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#1053796
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The lenses only had the correct prescription directly in the center of the lense. If I looked where to the side of the lense it was completely blurry and made me feel sick to wear them. Their customer service told me there was nothing they could do, but that maybe I...
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1.2
#1000049
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After receiving two home try-on orders successfully, I ordered a pair of glasses. The USPS was unable to deliver the glasses because the apartment unit was missing, even though both home orders had been delivered successfully without issue. I saw immediately on the...
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Anonymous
Anonymous

This doesn't sound like a warby Parker problem. It's a usps problem. Maybe the first time you called the information wasn't scanned in yet. And it seems your postal worker sho...

2.6
#919218
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I have 6 pairs of glasses from Warby Parker, 4 pair of progressives, 2 pair of sunglasses. I absolutely love all of them! Best glasses I've ever had. The biggest problem I have is deciding which pair to wear! They never break. Quality and customer service is...
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#863176
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Glad they are disrupting the monopoly on eye glasses. Great selection of frames. However, WB is only good for single vision. You still need an overpriced local OD for progressive lenses. I need to enter 100 words. I need to enter 100 words. I need to enter 100 words ....
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Anonymous
marty

disagree.I have used Warby Parker for progressive lenses and they have been great also. I have 4 pair of progressives and 3 were perfect out of the box. On one pair the fram...

I liked
  • Eyeglasses
I didn't like
  • Eyeglasses
#862899
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I'm very disappointed . I was excited to visit the place after I watched the owner himself talking highly about the company. The stuff have no basic knowledge about the glasses. Poor I mean very poor customer service. It horrible feeling being there . They could not...
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1.2
#856622
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Bought the frame and lens from them in Dec 2015. Lens scratched and needed to be changed which, according to their policy, they do. However, since the original Rx expired since then, they absolutely refused to change the lens without getting a new Rx. Nothing changed...
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Anonymous
Anonymous

As an MD, I am also surprised that you are so upset about having to get a new script....very similar to when a patient has to see the Doctor before refilling their reflux meds...

Anonymous
Anonymous

As an MD, I'm surprised you don't know the legal reasons for not honoring an expired prescription...

1.8
I didn't like
  • Customer service
#849393
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